With the virus keeping staff from work and the filing deadline pushed back to July?
Things have been on hold…
Employee’s are beginning to return work….
But it will take a while to fully staff up and tackle the backlog of paperwork….
Overall, the IRS estimated it had a backlog of 10 million pieces of mail to open and process as thousands of workers begin returning to the offices on Monday.
In addition to tax returns, the unopened mail includes taxpayer correspondence, information returns and payments, according to the report.
Through May 22, the agency had processed 120 million returns, down 14 percent from the same point in 2019, when the filing deadline was April 15. The deadline was delayed by three months this year because of disruptions caused by the pandemic.
Nearly 90 percent of the 134 million returns filed so far were sent to the agency electronically, the report said. Filings were down 6.2 percent from 2019, but the average refund — nearly $2,900 — was similar to last year, the report said.
More than 10,000 IRS employees have been told to report to offices in Kentucky, Texas and Utah on Monday. They will focus on mail and return processing, taxpayer refund claims, depositing checks, income verification requests, customer service and telephone assistance, the report said.
Additional employees are expected to be recalled in coming weeks. More than half of the agency’s roughly 81,000 employees have been teleworking….