Social Security Boss agree’s his Dept. phone service ‘Sucks’…

Props to the guy to admit the truth without Trump people lying for him that things are ‘Ok’.

Social Security’s acting commissioner recently said out loud what many beneficiaries are thinking these days — the agency’s telephone customer service can “suck.”

“We need to show how bad we suck on the telephone so we can understand the problems,” acting commissioner Leland Dudek told agency executives at an operational meeting last month that was posted on YouTube. “Then we can be truthful with the public and then figure out rational ways to solve this problem.”

Complaints about Social Security’s telephone services predate the Trump administration. But changes to Social Security amid a massive reorganization spurred by Elon Musk’s Department of Government Efficiency have prompted Americans to flood the agency’s phone lines with questions, including whether they’ll continue getting their benefits or will need to prove their identity in person….

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“When you call the Social Security number before open hours, you are given a message that you are calling outside of business hours,” said Linda Obermeit, who has yet to have her issue resolved despite hours on the phone and at field offices. “However, when you call a few seconds later, you are informed that there are too many people in (the) cue and to call back later.”…..

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Asked for comment, the Social Security Administration sent a response from a White House official, who said there would be no disruptions to service….

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